I really could use some expert advice.

When I downloaded Mozilla 3.1, I instantly lost all my ability to hear audio on the net.

Mozilla is washing its hands of the problem, blaming everyone but themselves, naturally.

I've noticed that browser providers are not run by responsible parties--I've found that the "help" people at Mozilla's forums rather immature--spending more time defending Mozilla, than actually trying to address the issue-- and abolutely no help whatsoever.

Anyway, I've tried downloading this, and downloading that--updating Quicktime, realplayer, etc.

The "new" Mozilla suddenly has decided that it doesn't recognize Realplayer, and Mozilla's response is for users to "take it up with Realplayer." ---I sense that Mozilla has an issue with Realplayer, as the that response was quite terse....and, in light of the fact that Mozilla HAD NO PROBLEMS with Realplayer six months ago, this only adds to my suspicions.

Anyway, there has got to be SOME WAY for me to get my plug-ins to work again!

It's not my speakers--I can still play CD's and DVD's on my realplayer and Windows media player.

I've updated most things--still can't get the Windows 7 version, but I'm working on that.

I've run a discheck, which solved some of the bigger issues, but it's maddening.

I'm back with Mozilla--after switching to Opera--which didn't bring back my audio.

I tried getting rid of Mozilla, also tried switching to an older version of Mozilla, NOTHING WORKS.

I've downloaded different flash versions, updated flash versions--zip. Nothing.

Someone suggested installing EZPro Backup Mozilla, or something like that, I did download it, but I'm leery of running it, as it's not from a group that I am familiar with, and am thinking of uninstalling it, out of worries of more viruses. Has anyone heard of this EZPro Mozilla backup? Would it work to restore my audio, or should I stay clear of it?

I am totally at my wits end, I simply cannot fathom what else to do, and every single suggestion I've found on the internet has proved worthless.

IS THERE A SINGLE HUMAN BEING ON THE PLANET OUT THERE, WHO KNOWS HOW TO FLIPPIN' GET BACK MY SOUND THAT WAS TAKEN AWAY BY STINKING MOZILLA?